Guide brings valuable tools to the Maintenance Center assisting in providing first class customer service.

Aircraft availability, performance reliability and maintenance costs are the main service parameters that concerns operators.

By providing the Guide system as a part of the customer's support package, OEMs can constantly improve the reliability of their products, ensure low maintenance costs per flight hour, quickly provision spare parts and implement “best practice” methodologies.

Enhanced aircraft reliability

Guide can be configured to continually send feedback related to systems faults, failing parts and equipment. Accumulating such data from all customers and process it to by the FRACAS system, enables OEMs to assess Mean Time Between Failures (MTBF) and take the appropriate measures to improve it.

Lower maintenance costs

By implementing the Guide System in customer's maintenance processes, OEMs ensure a more effective and low cost maintenance operation.

Optimal inventory of spare parts

Processing of information received from customers, combined with FRACAS inputs regarding MTBF data, will enable OEMs to adequately provision spare parts and ensure quick response to customer’s needs while maximizing availability of high moving parts and reducing slow ones to a minimum.

Best practice & knowledge management

Guide is a “learning system”, constantly adopting new and updated maintenance methodologies as experienced by maintenance personnel. Subsequent to receipt of customer’s inputs and approving it, OEMs could update their customer community with the most effective operational procedures. 

Ture visibility to customer practices

OEMs value transparency of information from both customers and maintenance centers when carrying out a comparative analysis, as well as providing essential data to efficiently set up inventories.

Guide provides valuable insight into processes, modus operandi and practices of entire maintenance organizations, enabling OEMs and Maintenance Centers to take appropriate action to improve both skill levels and procedures.