Ensuring maintenance is strictly carried out according to documentation is a real challenge.

Technical documentation, publications and regulations are the cornerstone of operational safety. However, a constant tension exists between the obligation to follow maintenance documentation to the letter and the need of the carrier to save on excessive costs, in part, by shortening maintenance times.

Carriers are faced with the following challenges when trying to keep up with regulations:

• Following regulations to the letter takes more time
• Maintenance personnel's natural behavior sometimes involves working by heart
• It is almost impossible to enforce ever-changing regulatory standards
• There is no automated way to track compliance with regulatory directives

Guide is the first system to address those issues while providing end-to-end management of regulatory compliance tools.

Enforcing verbatim follow-through of documentation

Guide changes the way technical documentation is read and used by turning it from a passive set of documents into a highly interactive manageable application. The Guide system enables supervisors and safety officers to control how technical documentation is actually used:

• Impose sign-offs on any level of documentation segments - from a single instruction, through cautions and warnings, entire pages, and full chapters.
• Prevent from maintenance personnel to continue working before signing off sections in their correct order
• Maintainers must log on using their credentials before any procedure can be done

Documentation change alerts

Regulatory and technical publications get constant updates. In many cases the update may include a slight change in text but make a big difference in the overall maintenance outcome. Guide highlights changed texts and alerts maintenance personnel working on changed documentation for the first time of the changes in a change summary screen. Guide tackles documentation changes by:

• Displaying clear notifications of changes since last use
• Clear indications embedded within the documentation depicting the action done on that item (removed, updated, new)

Managing and Controlling regulations compliance

An important part of maintenance quality and compliance with regulations is the ability to track and detect failure to strictly follow instructions. Guide can assist in early detection of such events by:

• Real time alerts when duration of each instruction falls out of reasonable bounds (faster / slower)
• System Alerts when required parts are not registered as used during maintenance
• Provide extensive regulation conformity reports